Marks & Spencer Voici La Mode initiated a customer workshop in an effort to evaluate the overall customer experience in its stores. The workshop took place on Thursday 7th of December, and the customers were invited to a friendly gathering to express their views and discuss their experience with the management team. The main purpose of this workshop was to understand the customers ideas and expectations regarding the service offered by the Marks & Spencer Voici la Mode stores.
The customers were taken on a guided tour by the Visual Merchandising Manager and later had the chance to relax in a friendly atmosphere at Café La Mode Acropolis with coffee and snacks, where they continued their discussions with the management team.
We would like to warmly thank our customers for taking time out of their afternoon and supporting us in our effort to improve our customer experience and relationship.
Marks & Spencer Acropolis store hosted a festive Christmas evening celebration on Sunday, 10th of December, inviting both parents and their little ones to visit the store. Joined by the magical Christmas Fairy and Christmas Elf of ISAVELLA KIDS, they prepared their Christmas letters to Santa Clause, accompanied by festive tunes, delicious cookies and a cup of hot chocolate.
The Marks & Spencer store in Acropoli will be hosting two more Christmas celebrations this year; On the 17th of December, 11.00-13.00 and on the 22nd of December, 16.00-18.00.
Voici la Mode Group of Companies hosted Romania’s leading fashion editors and bloggers at the beautiful Maison 13 in the heart of Bucharest. This was our group’s first press show in Bucharest after taking over the franchise for Marks & Spencer Romania. The press got a sneak peak of the AW17 range, which reflects M&S’ guiding principle for design ensuring quality, style as well as a flattering fit.